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IT Help Desk Technician

 

DuBois & King is seeking a well-rounded full-time Help Desk Technician with 0-5 years of experience. We are seeking someone who is motivated and enthusiastic about joining the D&K Team.

Responsibilities:

  • Assist with any computer or IT related issues
  • Assist users over the phone, in-person, and remotely using multiple platforms
  • Administration of Active Directory, Google Workspace, firewalls, email filters, backups, phone systems, mobile devices, and any other IT-related software
  • Google Workspace support setting up devices and email clients, tablets, mobile phones, and computers
  • Configure, deploy, and relocate desktops, laptops, printers, and any other related devices
  • Identify, report, and respond to potential cybersecurity threats
  • Set up and maintain advanced network firewalls and switches
  • Identify, troubleshoot, resolve, and document end-user system issues and requests
  • Ensure all requests are resolved promptly and with high-quality results
  • Provide technical documentation for configurations and procedures
  • Open and follow up with tech support from vendors such as internet providers, cloud solutions, consultants, etc.
  • More duties to be discussed that align with the candidates interests.

Required skills and experience:

  • Excellent communication and personal skills in English (speak, read and write)
  • Ability to organize, prioritize, and meet established deadlines
  • Experience in the set-up, configuration, and use of computer hardware, software, and networks
  • Ability to communicate technical issues to both technical and non-technical customers
  • Proficient in troubleshooting and supporting Windows and Google.
  • Quick analytic response to resolve issues in any situation
  • Self-motivated and willing to learn, as well as always find the solution
  • Able to work in a fast pace environment
  • Basic understanding of Cloud Solutions & Cloud Computing
  • Knowledge of wireless networks, set up maintenance and troubleshooting
  • Knowledge of video conference systems, cell phones, smartphones, iOS, iPadOS, and other common hardware devices and software
  • Experience providing remote support via phone and remote-control applications desired
  • The ability to work under pressure in a high-pressure environment with numerous tasks handled simultaneously
  • Be able to lift at least 50 lbs. individually
  • Ability to work flexible hours, including evenings, weekends, and overtime, on an on-call rotation
  • The position will require travel between multiple customer locations within central Vermont & New Hampshire.
  • Willing to learn and adapt to new technologies, you will have the opportunity to learn about all computer systems and any of our technologies when looking to expand your knowledge and career

About us

Established in 1962, DuBois & King provides multidisciplinary consulting engineering services to federal and state agencies, municipalities, health care and educational facilities, airports, industrial and commercial building projects, energy producers, and the telecommunication industry. We employ professional engineers, planners, surveyors, technicians, environmental and permitting specialists, wetland scientists, biologists, landscape architects, and support personnel.

  • We offer a competitive salary, health benefits, generous vacation time and a long term retirement plan through our Employee Stock Ownership Plan.
  • DuBois & King, Inc. is proud to be an Equal Opportunity Employer committed to diversity in the workplace. Minority/Female/LGBTQ+/Disabled/Protected Veteran.
  • Email cover letter and resume to resources@dubois-king.com
  • dubois-king.com
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Licensed Land Surveyor

 

DuBois & King is seeking a Licensed Surveyor looking for opportunities for growth, with +5 years of experience to work in New Hampshire. The applicant will be responsible for boundary services while providing leadership to survey teams in support of D&K’s NH, ME, VT, and MA operations. This opportunity includes responsibilities to support engineering projects.

Responsibilities

  • Perform a variety of field survey procedures including linear topographic survey, boundary surveys, land record research and plan preparation, and construction layout.
  • Managing projects.
  • Taking an active role in client relations, developing proposals, researching land records, and preparing plans.
  • The position provides opportunities for regular participation in business development, staff growth and mentoring, and strategic planning.

Minimum Qualifications

  • 10 to 15 years of relevant experience (though the firm is willing to mentor and train the right individual)
  • Active LS license with a desire to obtain an LS License in NH, ME, VT, and/or MA.
  • Ability to operate survey equipment; GPS, Total Station and Robotics is required. Preference will be given to applicants with leadership experience, strong communication skills, and a desire for growth including managing personnel as well as projects.
  • Experience with business development or public sector clients is preferred.
  • CAD Experience

About us

Established in 1962, DuBois & King provides multidisciplinary consulting engineering services to federal and state agencies, municipalities, health care and educational facilities, airports, industrial and commercial building projects, energy producers and the telecommunication industry. We employ professional engineers, planners, surveyors, technicians, environmental and permitting specialists, wetland scientists, biologists, landscape architects, and support personnel.

We offer a competitive salary, health benefits, generous vacation time and a long term retirement plan through our Employee Stock Ownership Plan.

DuBois & King, Inc. is proud to be an Equal Opportunity Employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran.

Email cover letter and resume to human.resources@dubois-king.com

www.dubois-king.com

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IT Support Specialist

 

DuBois & King is seeking a well-rounded IT Support Specialist with 5+ years of experience. We are seeking someone who is motivated and enthusiastic about joining the D&K Team. This position requires excellent problem-solving skills, strong attention to detail, and the ability to effectively communicate technical information to non-technical users. The successful candidate will be a self-starter who can work independently as well as part of a team.

Responsibilities:

  • Serves as a point of contact for IT support related issues.
  • Troubleshooting and resolving LAN/WAN performance, connectivity and related network problems.
  • Administering the operation of all LAN/WAN-related network services according to company policies and procedures.
  • This opportunity is ideal for a candidate seeking to gain hands on experience working for with industry specific hardware and software applications that are both cloud-based or that are hosted on-site.
  • Provide assistance to computer system users within the company; troubleshoot common IT problems.
  • Escalate hardware or software problems to Managed Services Provider and monitor through to resolution.
  • In charge of keeping current business application systems updated and running smoothly.
  • Improve existing programs by evaluating objectives and specifications, reviewing proposed changes, and making recommendations.
  • Maintain, review, and recommend improvements to security protocols and policies as needed.
  • Maintains information technology strategies by implementing best in practice technological strategy solutions.
  • Educating coworkers about network security and best practices for computer usage.
  • Coordinates training programs for staff in an IT function or facility, assessing needs, identifying knowledge or documentation gaps. Participates in the design and delivery of training session materials.
  • May manage an internal database for application performance or asset inventory in an IT function or facility, maintaining integrity and redesigning the database as necessary.
  • Manage and maintain wireless mobility account.
  • More duties to be discussed that align with the candidates interests.

Qualifications:

  • Associates or Bachelor’s degree and/or equivalent experience such as Computer science, Information Technology, Software, Cybersecurity.
  • 1+ year in IT Management/support role experience preferred
  • 5+ years of relevant experience in a help desk/IT support role
  • Problem-solving and critical thinking skills
  • Keen attention to detail
  • Good organization, time management and prioritization
  • Efficient troubleshooting abilities
  • Effective communication skills, including speaking, writing and active listening
  • Basic IP networking knowledge
  • Basic understanding of Cloud Solutions & Cloud Computing
  • Knowledge of wireless networks, set up maintenance and troubleshooting
  • Knowledge of video conference systems, cell phones, smartphones, iOS, iPadOS, and other common hardware devices and software
  • Be able to lift at least 50 lbs. individually
  • Ability to work flexible hours, including evenings, weekends, and overtime, on an on-call rotation
  • The position will require travel between multiple customer locations within central Vermont & New Hampshire.

About us

Established in 1962, DuBois & King provides multidisciplinary consulting engineering services to federal and state agencies, municipalities, health care and educational facilities, airports, industrial and commercial building projects, energy producers, and the telecommunication industry. We employ professional engineers, planners, surveyors, technicians, environmental and permitting specialists, wetland scientists, biologists, landscape architects, and support personnel.

We offer a competitive salary, health benefits, generous vacation time and a long term retirement plan through our Employee Stock Ownership Plan.

DuBois & King, Inc. is proud to be an Equal Opportunity Employer committed to diversity in the workplace. Minority/Female/LGBTQ/Disabled/Protected Veteran.

Email cover letter and resume to human.resources@dubois-king.com

www.dubois-king.com

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Marketing Associate

 

DuBois & King (D&K) seeks a self-motivated Marketing Associate with 8 to 12 years of experience to join the collaborative Marketing and Business Development team in a growing professional services firm. D&K provides diverse professional consulting services ranging from mechanical or civil engineering to wetland science to municipal master planning throughout the Northeast and beyond.

This in-office position is based in Randolph, Vermont. Email cover letter, resume plus 3 design and 3 writing samples to: human.resources@dubois-king.com: Subject: Marketing Associate position

The preferred candidate will have a strong work ethic, creative energy, and be organized and proficient at juggling multiple priorities under strict deadlines while working in a fast-paced, team-oriented environment. Responsibilities will include writing, editing/proofreading, and designing proposals; developing graphical materials for trade shows and advertising; mentoring junior staff; and preparing presentations and press releases. Experience with photography, website design or maintenance, and social media marketing are highly desirable. Prerequisites: good grammar, strong writing and graphic design skills, flexibility, self-motivation, and desire to collaborate as a team. Software: Mac-based Adobe Creative Suite (required), Google and Microsoft applications (helpful). Basic Qualifications: Bachelor’s degree in Marketing or Communications plus 8 years of experience or Bachelor’s degree in another field plus 12 or more years of related experience. This position has the potential to grow into a leadership role.

Responsibilities may include:

  • Develop proposals (write, copyedit, and proofread), qualifications packages, outlines, and agendas
  • Proofread and copyedit marketing materials
  • Manage large amounts of information
  • Mentor junior staff on proposal development and assist with maintaining the proposal schedule
  • Occasional travel to other offices, conferences, trade shows, and career fairs
  • Create and deliver press releases and social media content
  • Recommend, implement, and maintain website
  • Create and deliver marketing and promotional materials, both print and electronic

About us

Established in 1962, DuBois & King provides multidisciplinary consulting engineering services to federal and state agencies, municipalities, health care and educational facilities, airports, industrial and commercial building projects, energy producers, and the telecommunication industry. We employ professional engineers, planners, surveyors, technicians, environmental and permitting specialists, wetland scientists, biologists, landscape architects, and support personnel.

We offer a competitive salary, health benefits, generous vacation time and a long term retirement plan through our Employee Stock Ownership Plan. DuBois & King, Inc. is proud to be an Equal Opportunity Employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran/LGBTQ+.

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Senior Civil Engineer

 

DuBois & King, Inc. is seeking a Senior Civil Engineer with approximately 8 -15 years of experience.  This is a full-time senior engineering position with full benefits in our busy and growing Dam Engineering Group located in South Burlington, VT or Randolph, VT.

Responsibilities

  • Safety inspection, evaluation, planning, design, plan development,
  • Technical specification preparation of contract documents
  • Construction inspection of dam projects.

Minimum Qualifications

  • B.S. or M.S. in Civil Engineering. M.S. or graduate level technical coursework preferred
  • Related experience in hydrology & hydraulics and permitting is a plus.
  • Technical experience in geotechnical/foundations, structural concrete, earth embankments is required.
  • Experience with applicable FERC dam safety design criteria and state/federal regulations, client development, client interaction, meetings, construction cost estimating.
  • AutoCAD is desirable.
  • VT or NH PE or ability to obtain within 6-12 months is required.

About us

Established in 1962, DuBois & King provides multidisciplinary consulting engineering services to federal and state agencies, municipalities, health care and educational facilities, airports, industrial and commercial building projects, energy producers, and the telecommunication industry. We employ professional engineers, planners, surveyors, technicians, environmental and permitting specialists, wetland scientists, biologists, landscape architects, and support personnel.

We offer a competitive salary, health benefits, generous vacation time, and a long-term retirement plan through our Employee Stock Ownership Plan.

DuBois & King, Inc. is proud to be an Equal Opportunity Employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran.

Email cover letter and resume to human.resources@dubois-king.com www.dubois-king.com

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